Couriers

Can I work as a sole trader?

Yes. Choose Sole Trader and give your 10-digit UTR, or Limited Company and give your company number.

Yes. Couriers on Adhoc are self-employed, and you can work either way. During sign-up, Adhoc asks How do you trade?

Sole Trader: you work for yourself and file a Self Assessment. Give your Unique Taxpayer Reference (UTR) from HMRC. It is 10 digits.
Limited Company: you trade through a company registered at Companies House. Give your company number. It is 8 characters, such as 12345678 or SC123456. We check it against Companies House.

Either way, you run your own business. You choose which rounds to apply for, you are responsible for your own tax and National Insurance, and you are free to work for anyone else too. Our terms explain more.

More about couriers

Back to help centre →

What do I need to sign up as a courier?Proof of your right to work, your National Insurance number, your UTR or company number, your van, hire and reward insurance and photo ID.
How do I find and apply for jobs?Open Jobs to see rounds near you on a list or a map, then apply. You are booked only when the depot assigns you.
What happens on the day of a round?Arrive in the collection window, scan in at the depot, deliver, report how many parcels you delivered, then scan out.
How do I check in and out at the depot?Scan the code on the depot's screen with the scanner in Adhoc, or with your phone's own camera app.
How do I report the parcels I delivered?At the end of the round, enter how many parcels you delivered and choose Submit & check out. The depot then approves the count.
What if I can't make a job?Open the round and choose Report a problem as early as you can. The depot and Adhoc are told straight away.
Why can't I apply for a job?Usually your van is too small, the round clashes with one you are booked on, or one of your documents needs replacing.
How do I update my documents?Go to Account, then Documents, and upload a new copy. Your current copy stays valid until the new one is approved.

More about couriers

Ready to get started?

Cookies