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Couriers

What happens on the day of a round?

Arrive in the collection window, scan in at the depot, deliver, report how many parcels you delivered, then scan out.

Your booked round is on your Home screen and in My Jobs. Open it to see the job overview: the depot's address, the collection window, the number of parcels, the van size, the postcode areas and your payout. Choose Directions to depot to open the route in your maps app.

Before you set off

We remind you 30 minutes before the collection window opens. If you cannot make it, report a problem straight away so the depot has time to find cover.

1. Check in

Arrive within the collection window and scan the code on the depot's screen. That one scan checks you in and tells the depot you have arrived. Read how scanning works.

If you have not scanned in 15 minutes after the window opens, we ask whether you are on your way, and the depot is told.

2. Deliver the round

While you are checked in, the depot can see your location whenever Adhoc is open on your phone. Read when your location is shared.

3. Report and check out

When you are done, tell Adhoc how many parcels you delivered, then scan the depot's check-out code. Read how to report your parcels.

4. Get paid

The depot approves your count, and Adhoc pays you. Read how and when you get paid.

Ready to get started?

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