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Couriers

How do I update my documents?

Go to Account, then Documents, and upload a new copy. Your current copy stays valid until the new one is approved.

Your right to work, photo ID and vehicle insurance need to stay valid while you work on Adhoc. You can see each one, when you uploaded it and when it expires under Account then Documents.

Uploading a new copy

Choose Upload a new copy next to the document, add the file and upload it. A reviewer checks it, just as they did when you signed up.

Renew early: your current copy stays valid until the new one is approved, so uploading a renewal before the old one expires never stops you working.

Reminders

We email you 30 days before a document expires, again 7 days before, and on the day it expires.

If a document expires or is not accepted

You cannot apply for new rounds, and a depot cannot assign you, until you upload a replacement and it is approved. Your Home screen and Documents page say Your documents need attention and explain what is wrong.

File types

Upload a PDF, JPEG, PNG, HEIC, HEIF or WEBP file of up to 10MB. A clear photo with every corner in shot is fine.

Ready to get started?

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Apply for the waitlist

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One email when we open. Nothing else.