Back to help centre

Depots

How do I choose a driver?

Open the job to see everyone who applied, then choose Assign this driver. Everyone else is told they were not selected.

When a driver applies for one of your jobs, we email everyone on your account. Open the job to see the Applicants list. Each applicant shows:

  • their name;
  • the size of their van;
  • their Adhoc driver reference;
  • how long ago they applied.

Every driver on Adhoc has had their identity, right to work and insurance checked by us before they can apply.

Assigning a driver

Choose Assign this driver. The driver is booked straight away and emailed the details. Everyone else who applied is told they were not selected, so nobody is left waiting. To turn down one applicant and keep the job open, choose Decline.

When you cannot assign someone

Adhoc stops you assigning a driver who:

  • has a van smaller than the job needs;
  • has a document that has expired or needs replacing;
  • is already booked on a round whose collection window overlaps yours;
  • is no longer approved to take work.

Choose another applicant instead.

After you assign

The job shows the driver's phone number with a Call driver button, and they can see your contact number. Read how check-in works on the day.

Ready to get started?

iDrive is not open yet. Join the waitlist and we will email you when couriers and depots can sign up.

Apply for the waitlist

iDrive is not open yet. Leave your email and we will tell you the moment couriers and depots can sign up.

One email when we open. Nothing else.