How do I change my email or password?

Changing your email address

1. Open Account, then Email address.
2. Enter your new address and your current password.
3. We send a 6-digit code to the new address. Enter it to confirm the change.

Changing your password

1. Open Account, then Password.
2. Enter your current password, then your new one twice. It must be at least 12 characters.

You stay signed in on the device you are using. Any other device is signed out. We email you to confirm your password was changed.

Forgotten your password?

On the sign-in screen, choose Forgot password? and enter your email address. We email you a link to set a new password. It works for 30 minutes.

Changing your other details

• Your name and mobile number: Account, then Your details.
• Your van: Account, then Your van. You cannot change to a smaller van while you are booked on a round that needs a bigger one.

If you get an email about a change you did not make, change your password and contact support straight away.